Transform Your Home Into an Elegant Sanctuary

Last updated: January 2024

Information We Collect

We collect personal information that you provide directly to us, such as when you request a consultation, contact us, or subscribe to our newsletter. This may include:

• Name and contact information (email, phone, address)
• Project details and design preferences
• Communication records and correspondence
• Payment and billing information for services

How We Use Your Information

We use your personal information to:

• Provide interior design services and consultations
• Communicate about projects and appointments
• Send design tips, updates, and promotional materials (with consent)
• Process payments and maintain business records
• Improve our services and customer experience

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers who assist with our business operations
• Professional partners involved in your design project
• Legal authorities when required by law

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time.

Contact Us

For privacy-related questions, contact us at [email protected] or call +1 (212) 555-0184.

Last updated: January 2024

1. Acceptance of Terms

By using our services, you agree to these Terms of Service and our Privacy Policy. These terms apply to all interactions with Elegance Nest.

2. Services Description

Elegance Nest provides interior design consultation, furniture curation, home staging, and related home decor services. Service details are specified in individual project agreements.

3. Booking and Payments

• Consultations require advance booking and confirmation
• Payment terms are specified in project proposals
• A 50% deposit is typically required to begin work
• Final payment is due upon project completion

4. Client Responsibilities

Clients are responsible for:

• Providing accurate information about project requirements
• Timely payment according to agreed terms
• Maintaining clear communication throughout the project
• Ensuring property access for consultations and installations

5. Intellectual Property

Design concepts, plans, and materials created by Elegance Nest remain our intellectual property until final payment is received.

6. Limitation of Liability

Our liability is limited to the value of services provided. We are not responsible for damages beyond our direct control.

7. Cancellation Policy

Consultations may be cancelled up to 48 hours in advance. Project cancellations are subject to terms in individual agreements.

8. Contact Information

For questions about these terms, contact us at [email protected] or +1 (212) 555-0184.

Last updated: January 2024

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better functionality and understand how you use our site.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic features like navigation and access to secure areas.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website, helping us improve user experience and content.

Marketing Cookies

These cookies track your browsing habits to provide relevant advertisements and measure marketing campaign effectiveness.

Preference Cookies

Preference cookies remember your settings and choices to provide a more personalized experience.

Managing Cookies

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

Third-Party Cookies

Some cookies are placed by third-party services such as Google Analytics, social media platforms, and marketing tools.

Cookie Consent

By continuing to use our website, you consent to our use of cookies as described in this policy. You can withdraw consent at any time through your browser settings.

Contact Us

For questions about our cookie policy, email [email protected] or call +1 (212) 555-0184.

Last updated: January 2024

Your Rights Under GDPR

As a data subject under the General Data Protection Regulation (GDPR), you have the following rights:

Right to Information

You have the right to know what personal data we collect, how we use it, and who we share it with.

Right of Access

You can request copies of your personal data and information about how we process it.

Right to Rectification

You can ask us to correct inaccurate or incomplete personal data.

Right to Erasure

You can request deletion of your personal data under certain circumstances.

Right to Restrict Processing

You can ask us to limit how we use your personal data in specific situations.

Right to Data Portability

You can request your data in a structured, commonly used format for transfer to another service.

Right to Object

You can object to certain types of processing, including direct marketing.

Legal Basis for Processing

We process your data based on:

• Consent for marketing communications
• Contract performance for service delivery
• Legitimate interest for business operations
• Legal obligation when required by law

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at [email protected].

Exercising Your Rights

To exercise any of these rights, contact us at [email protected] or +1 (212) 555-0184. We will respond within 30 days.

Complaints

If you believe we have not handled your data properly, you can file a complaint with your local data protection authority.

Last updated: January 2024

Digital Millennium Copyright Act Policy

Elegance Nest respects intellectual property rights and expects users to do the same. We comply with the Digital Millennium Copyright Act (DMCA).

Copyright Infringement Notification

If you believe material on our website infringes your copyright, please provide:

• Your physical or electronic signature
• Description of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material on our site
• Your contact information (address, phone, email)
• Statement of good faith belief that use is not authorized
• Statement of accuracy and authority to act on copyright owner's behalf

Counter-Notification

If you believe material was removed in error, you may submit a counter-notification including:

• Your physical or electronic signature
• Description of removed material and its former location
• Statement of good faith belief that removal was due to mistake
• Your contact information and consent to jurisdiction

Repeat Infringers

We may terminate accounts of users who repeatedly infringe copyrights.

DMCA Agent Contact

Send DMCA notices to:

DMCA Agent - Elegance Nest
425 Park Avenue
New York, NY 10022, USA
Email: [email protected]
Phone: +1 (212) 555-0184

Response Time

We will respond to valid DMCA notices promptly and take appropriate action as required by law.

General Questions

How long does a typical project take?

Project timelines vary based on scope. Design consultations take 2-3 hours, room makeovers typically require 4-6 weeks, and complete home transformations may take 2-4 months.

Do you work with specific budgets?

Yes! We work with clients across various budget ranges. During our initial consultation, we discuss your budget and create solutions that maximize value within your parameters.

What areas do you serve?

We primarily serve Manhattan, Brooklyn, Queens, and surrounding NYC metro areas. We also offer virtual consultations for clients outside our service area.

Do you provide furniture and decor?

Absolutely! We handle everything from sourcing and ordering to delivery and installation. We work with premium manufacturers and have access to trade-only showrooms.

Service-Specific Questions

What's included in a design consultation?

A comprehensive 2-hour home assessment, style analysis, space planning recommendations, mood boards, and a detailed proposal with next steps and investment options.

Can you work with my existing furniture?

Of course! We excel at incorporating your favorite pieces into new designs, suggesting updates or reconfigurations to maximize their potential in your refreshed space.

Do you offer payment plans?

Yes, we offer flexible payment options for larger projects. Typically, we require a 50% deposit to begin, with the balance due upon completion.

What if I'm not satisfied with the results?

Client satisfaction is our priority. We offer a 30-day satisfaction guarantee and will work with you to address any concerns and ensure you love your new space.

Contact Us

Have more questions? Contact us at [email protected] or +1 (212) 555-0184.